JS
Jared SimmonsWalk-in
⏱ 6mFine-line forearm piece
INK One
The operating system fortattoo businesses.
Not a calendar tool. Not a CRM kit. One connected system where the inquiry, the consultation, the appointment, the consent and the customer are the same record.
Every screen on this page is the live product — captured from a real workspace.
LeadConsultationProjectAppointmentConsentSessionPaymentRetention
The whole flow ships today — payment included.
CRM
No inquiry
left behind.
A clock on every inquiry.
Every inquiry lands in one pipeline with source, status and a running clock. The system knows your opening hours, escalates what goes stale and follows up on its own.
- Speed-to-lead timers — opening-hours-aware clocks that escalate when a lead waits too long.
- Three contact phases — a structured cadence instead of “I meant to call them back.”
- Automated follow-up — WhatsApp and email fire on phase changes — written once, logged always.
- Source attribution — Website, Google, Meta, TikTok — with ad spend against every funnel.
WhatsApp Bot
Not even one click from inquiry to consultation.
The moment an inquiry arrives, the bot picks up the conversation on WhatsApp — it introduces itself, collects exactly what the project folder is still missing and books the consultation. By the time the customer walks in, the shop manager already knows what they want — the consult is about them, not about forms.
- Asks what’s missing — size, placement, budget — the bot only requests the fields the folder doesn’t have yet.
- Fills the folder itself — every answer lands in the project folder as structured data — the shop manager walks into the consult prepared.
- Books the consultation — free slots offered right in the chat — the appointment is confirmed before anyone at the studio lifts a finger.
The WhatsApp bot — from inquiry to a booked consultation, hands-free.
Performance mode
Or one click — and your team on the phone.
Prefer the phone in human hands? In performance mode the team works the pipeline itself — calls every inquiry on its own cadence and books the consultation in one click. Open the lead, pick a slot — the project folder appears: motif, style, size, placement, references, budget, deposit.
- Call-first cadence — speed-to-lead timers and three contact phases keep the team dialing on schedule.
- Instant consult booking — free slots for the next 14 days, right inside the lead.
- Body map — 2D pins and painted areas, plus a 3D body model.
- Budget & deposit on record — expected price, agreed price, deposit.
- Internal notes & tasks — the team coordinates on the lead — the customer never sees it.
Calendar
One calendar. Every chair.
Consultations, sessions and walk-ins across all artists — with iCloud sync, so appointments land in the phone calendar your team already checks.
- Artist scheduling — per-artist colors, availability and bookable slots.
- Walk-ins — a QR intake funnel that files walk-ins like any other lead.
- iCloud / CalDAV sync — two-way, per studio, credentials encrypted.
- Studio ↔ artist, one record — the artist portal calendar and the studio calendar show the same appointments — nothing gets forwarded.
Digital consent
Paperwork, retired.
The customer completes the consent form on their own phone — before the needle touches skin, everything is verified, answered and signed. Three moments carry the legal weight:
Step 1 · Identity
The ID scan.
Back first, then front. The machine-readable zone is validated against its check digits, both sides are cross-checked, expired documents are rejected and 18+ is enforced. The image is read once — and never stored.
- MRZ check-digit validation
- Front ↔ back cross-check
- Age gate: 18+, expiry enforced
Step 2 · Health
The structured medical history.
Ten precise questions — blood thinners, hemophilia, pregnancy, diabetes, epilepsy, skin conditions and more — in German, English or Russian. Critical answers don’t block silently: they route the session to the studio for an explicit, documented risk review.
- 10-question anamnesis, DE / EN / RU
- Risk answers → studio review workflow
- Every answer stored with the session
Step 3 · Signature
The signature that holds up.
Signed on the customer’s own device — bound to the verified identity, the versioned consent text, the confirmed risk points and a timestamp. Exported as PDF and archived as a legal bundle with the photo documentation.
- Digital signature on the customer’s device
- Bound to consent text version + timestamp
- PDF export + legal ZIP archive, always retrievable
+ Documentation
After the session: four-phase photo documentation — before, stencil, process, result — plus hygiene protocol and a final customer confirmation. Shared by QR, link or WhatsApp.
Studio IQ
Studio IQ handles 80 % of the work for you.
Studio IQ records the consultation — after the customer’s consent, which itself becomes part of the record — transcribes it in the browser, recognizes who is speaking on the device, and extracts a complete project file.
Consultations that document themselves.
STUDIO IQ · LIVEon-device · 0 uploads
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Consent recorded — processing may begin.
TOPICS11 / 11
FIELDS WRITTEN9
AUDIO STORED0:00
STACKOn-device · Claude
Consent-first by design
a versioned, recorded consent step before anything is processed.
Audio never leaves the device
speech recognition and speaker matching run locally; only text is processed.
Live coverage checklist
eleven consultation topics tick off in real time while you talk.
One-tap apply
style, motif, placement, size, budget and deposit land in the project folder.
Customer summary
a clean recap, ready to send by email or WhatsApp.
On the roadmap: consultation quality insights for shop-manager coaching.
Explore our
Artist Intelligence.
Artist agency
From application to roster.
Artists apply through the studio’s public profile, get assessed and recruited — and once they’re in, guest spots, books and health scores live in the same record.
- Artists apply — applications land with an AI assessment — tier, potential, rate.
- Hosted by the studio — recruiting, guest spots and books status — run by the studio.
- Managed in one place — profile, works, health score — one record per artist.
Artist Intelligence
01
Artist Health Score
Select an artist and their record opens — a live score out of 1,000, weighted from CLV, repeat rate, conversion and utilization.
02
Customer Lifetime Intelligence
Lifetime value instead of booked hours — sessions, return cycles and rebooking cohorts per artist.
03
Revenue & acquisition
Revenue per hour and per studio day, planned revenue ahead — plus the funnel from inquiry to booking.
04
Loyalty, quality & benchmark
Repeat rates, project completion and quality signals — everything measured against the studio average.
The roster — ranks, styles, session rates, books status and public profiles.
Artist management
Your artists are the business.
INK One treats artists as what they are — the core asset. A structured roster, intelligence that measures long-term value instead of booked hours, and recruiting that turns applications into decisions.
Artist Intelligence
Who creates lasting value?
Every artist gets a health score computed from real data: lifetime customer value, revenue, repeat rates, completion. Not vibes — the numbers your studio already produces.
- Health score per artist (0–1000)
- CLV, revenue and repeat rate from real projects
- Metrics without a data source say so — never invented
The drilldown
From score to story.
One click opens the artist: lifetime value, revenue, planned sessions, new customers, return rate, completion. The conversation with your artist stops being about feelings and starts being about facts.
- Per-artist deep dive
- Trend over 30 days to 24 months
- Revenue from completed projects only
AI-assisted recruiting
Applications become decisions.
Artists apply through a public funnel. An AI pre-assessment grades each application — tier, potential score, rate assessment against the market — and you decide. Taking someone on sends the platform invitation automatically.
- Tier + potential score per application
- Rate assessment: below / at / above market
- One click from application to roster
Analytics
Numbers instead of gut feeling.
Revenue forecasts, conversion, show-up rates, customer acquisition cost — computed from your own data, per funnel and across the studio.
Operations
Run the studio, not the tools.
Task boards for the team, customer surveys across the journey, an activity log of who did what, waitlists that fill open books — the operational layer around the craft.
Platform
Built like infrastructure.
- Isolation
- One database schema per studioYour customers, your numbers — separated at the database level.
- Roles
- 11 roles · 65 permissionsOwner, manager, artist, front desk — enforced server-side.
- Locations
- Multi-location readyRooms, stations, hours and teams per location.
- Extensible
- API keys & webhooksYour data stays reachable — export anytime.
Pricing
Running your studio is free.
The core system — CRM, calendar, project folders, consent, artists — costs nothing. Growth modules like INK+, analytics and Studio IQ come as bundles from €199/month, each with a 14-day trial.
INK One
See it on your data.
Book a 30-minute demo — a real workspace, not a slide deck.